Privacy Policy

Last Updated: 17 February 2026

Lomvimo ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website lomvimo.com or use our services.

1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide to us when you:

  • Fill out contact forms on our website
  • Request consultations or technical assistance services
  • Communicate with us via email or phone
  • Attend informational sessions or consultations
  • Engage our technical pre-feasibility analysis services

This information may include:

  • Name and contact information (email address, phone number, mailing address)
  • Information about your housing cooperative group or investor group
  • Project details and planning information you share with us
  • Communication preferences

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

  • IP address and browser type
  • Operating system and device information
  • Pages visited and time spent on pages
  • Referring website addresses
  • Date and time of visits

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our cookie practices, please see our Cookie Policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide technical pre-feasibility analysis services and consultations
  • To respond to your inquiries and communicate with you
  • To schedule and coordinate informational sessions and meetings
  • To prepare technical reports and feasibility analyses
  • To improve our website and services
  • To send you information about our services (with your consent)
  • To comply with legal obligations and protect our rights
  • To analyze website usage and optimize user experience

3. How We Share Your Information

3.1 Service Providers

We may share your information with third-party service providers who assist us in operating our website and providing our services, including:

  • Website hosting and maintenance providers
  • Email communication services
  • Analytics services
  • Professional consultants (legal, accounting, technical)

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

3.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

3.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Employee training on data protection
  • Secure storage of physical and electronic records

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:

  • The nature and sensitivity of the information
  • The purposes for which we process the information
  • Legal and regulatory requirements
  • Whether we have an ongoing relationship with you

When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights and Choices

Under Chilean data protection law, you have certain rights regarding your personal information:

6.1 Access and Correction

You have the right to access the personal information we hold about you and to request correction of inaccurate or incomplete information.

6.2 Deletion

You may request deletion of your personal information, subject to certain legal exceptions (such as when we need to retain information for legal compliance).

6.3 Objection and Restriction

You may object to certain processing of your information or request that we restrict processing in certain circumstances.

6.4 Data Portability

You have the right to receive your personal information in a structured, commonly used format and to transmit it to another organization.

6.5 Withdraw Consent

Where we process your information based on consent, you have the right to withdraw that consent at any time.

6.6 Exercising Your Rights

To exercise any of these rights, please contact us at:

  • Email: info@lomvimo.com
  • Phone: +56 2 2957 1514
  • Mail: Av. Los Presidentes 7634, Santiago, Chile

We will respond to your request within 30 days. If we need additional time, we will notify you of the reason and extension period.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than Chile. When we transfer information internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

  • Posting the updated policy on our website with a new "Last Updated" date
  • Sending you an email notification (if you have provided your email address)
  • Displaying a prominent notice on our website

Your continued use of our services after changes are made constitutes acceptance of the updated Privacy Policy.

11. Contact Information

If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:

Lomvimo
Av. Los Presidentes 7634
Santiago, Chile
Phone: +56 2 2957 1514
Email: info@lomvimo.com

12. Regulatory Authority

If you believe we have not adequately addressed your privacy concerns, you have the right to lodge a complaint with the Chilean data protection authority or other relevant regulatory body.